Student Perspective


Welcome! So I appreciate everybody being here. I’m Kathy Cox and I am the Program Director of the School Management And I’m gonna be talking about student engagement. And what’s really fun is I actually have students here. So I’m not going to be talking much. It’s going to be the students who are going to answer your questions for you. But just to get the topic started, is you know what can you do to engage students more And I think one of the elements is
to make sure that you have fun. And you can engage them in fun ways. So I’m going to do something really fun here, We’re going to show you a fun tool that
I used in my Marketing 300 classes term. And it’s an online quiz platform called Kahoot! And the students thought it was a lot of fun and it was a way to test whether they knew their knowledge or not. And it wasn’t graded, but it was a great
way to get them engaged. So I’m going to show you Kahoot! now. So what you need to do to be able to participate, And I don’t need everybody to do this, But it would be great if some of you did. I would like you to go, and I assume you have a phone or computer, since you’re at a computer. And you can go to Kahoot!.it or Kahoot! app and then put in that PIN number and get started. [UNAUDIBLE] So we’re gonna give you a couple minutes here to see if we can get this started. And for everyone’s reference, we put the website and the game pin in the chat of the presentation, so you can see it there. Ahh, we have one here. This is great, Good job, good job! We took one more minute, and then we’ll just get started. And then people can join, if you want to. So they’re going to be able to see the screen right? [INAUDIBLE] Okay, We got quite a few. So I think we can get started. So we’re going to start. Are you ready? Question one, Which one is not one of the four Ps? See I saw some of my marketing insights. Yay, we did really good, profit is not one of the four p’s. So it shows you right here, What you guys are missing is actually they have this really cute music during the whole time. But I know this is tough to be able to do that when you’re sharing screen, where you can’t hear the music. But it’s really fun. Here we go, Diane’s first, Cyndi’s next. You’ve got two of my marking instructors at the top. I like that, Okay. Okay, we’re doing one more just to give you a sense of what it’s like. Which one are the four segmentation factors? Here we go! So we got three people that got it
right. Okay, so I’m just gonna show you, Then it tells you what the little score update is for each time. So this is just uh, I’m gonna stop here, so we don’t
keep on continuing. So we can talk to the student. So I’m going to end here. And then if you want to go back to the camera, that would be great. So it’s really sort of a fun way. The students really seem to enjoy it and it was a great way to see whether they understood the concepts. We went back to some of the concepts, where people weren’t sure what the answers were. And I think that’s just an example of fun ways that you can engage your students. Also, small groups always seem to work. And I did get a comment though from my students when I asked them about the engagement part. And they said, it does help actually, also when English is the second language, To have some PowerPoint too and have something written, So then they can follow along because sometimes verbally they don’t catch everything. But we’re really here to talk with the students. So and I’m gonna introduce quickly the students. So you can get to your questions that you may have, about engaging with students. So we have Fran here, who is an MBA and
a Marketing emphasis, There’s Matt who is a Bachelors of Marketing Administration, And then Tuyet who’s our Masters in Project Management. So if you could go ahead and ask any kind of questions that be great. This is Brian I’m with the e-learning so ill be the voice of the chat. Cindy asks, “How did you incorporate Kahoot! into blackboard?”. Cindy, I can actually you know, pass that on to Kathy after the conference. Okay Yeah, if that’s all right. We just wanna give our students the time to… – yeah
I mean you easily could also do it as a you know synchronous collaborate session too. Any other questions? Yes You guys, what is your most fun class you have and why? [INAUDIBLE] So what’s your most fun class? For me, my most fun class is the class that we use Kahoot! a few weeks ago. And that was pretty interesting, And Kahoot very helpful for me to recap the knowledge I’ve learned throughout the quarter. And it’s kind of competition where I compete with my classmates and my grades. So what else did you find fun with the class? There’s a lot of things like knowledge, Like the things we learned And Blackboard, the discussion board. [INAUDIBLE] Ok great, Fran do you have anything? What’s your fun class? I think I enjoy many classes here, And I think one of the most interesting class I had actually just finished last week, was MBA555. We use something similar called the Capsim. I’m not sure if you are familiar. So it’s kind of like a business simulation, Where you can play with the numbers and you can compete with the other team on the business performance. And you can you know set up the automation, the labors, you know. It’s just like you’re running a small business in reality. So it’s kind of like a, quite a fun learning experience. Especially when you’re competing with the other teams. Although we lagged behind for some reason, I think I learned a lot from the tax and operations Why don’t we answer, Tuyet why don’t you answer one of the other questions? [INAUDIBLE] Do you want me to pick one? Yeah, What kind of favorite kind of assignments or projects in an online class I’ve never taken an online class, I have no idea. I’ll just answer one from Clark, How do you apply any knowledge you have
learned in class in the real world? I would say a lot, Definitely, because my major is Project Management and I’m working as a Graduate Assistant for SOM, as well as President of Enactus. So it’s all about projects Even the smallest thing as in like doing newsletter or PM program every quarter Or auditing shelves or just literally real-life projects for Enactus. There are things such as the Gantt chart
technical towards PM students that I was able to use and also like leadership skills I would say that’s really important, Communications, I think that every business class would teach those kinds of skills, But it’s emphasized a lot when you are Project Manager. Because you have to analyze your stakeholders and accommodate accordingly. So that is something to me that’s very
valuable and I think I was able to apply knowledge in my job. So someone else asked, “How do you think instructors can make you more comfortable to be involved in a
discussion?” We can help everyone have a chance to talk, like the instructor won’t ask any individual in class to answer her questions. So instead of that, we can talk when want to. So you can make students feel pretty comfortable when they want to talk. Fran do you have a? Do I have to pick one? No, I just was wondering if you had an answer to that question. What do instructors do to make you more comfortable to be able to discuss?. I think one of, Actually, I was working as a teacher twenty years ago. So I kinda know how to… I was learning still, learning how to engage students. I think group discussions might be a way Or roleplay may be a way to engage students Because 1, you know the students they feel more comfortable when they’re ready. So if they have a chance to do some group discussions, then get prepared. So when they present they will feel more comfortable probably. And the roleplay kind of like I’m not sure if
it’s workable for any advanced classes like MBA classes. But in junior classes for younger kids, I think role play works very well with participation. So, of course, Mary who has our library
and amongst other things, Asks have you learned to locate business information to inform your academic work. So what kind of research have you been
able to use in completing your assignments? Where do you find your resources and how do you find your resources? Mostly I will use the library system, the City University of Seattle and IBIS World. I think IBIS World and Statista, gave me a lot of data when I was working on my
assignments. Google Scholar is another one, that could be helpful when you look for a reliable source of information. It’s not always free but I think it’s a good source to start with still. So I used our school library system quite a lot when I was working on an assignment. Because I think the source is quite unreliable. I don’t really, in most cases I don’t search on Google itself in most of the time, Because I think that the opinions there, ideas there are sometimes more objective. It’s not really a representative of real data. So that way you can I personally use Google Scholar instead of Google. Yeah. Because Google which is, well information from everywhere, whereas Google Scholar is specified… So verifiable source already. I think that will be a good way to start Instead of just literally go on Google and have like McDonald’s information. And then you’re going to get tons of
information about the company. So we have a question, What does your instructors do to get you engaged in learning with students from the US and from other countries? So what do they do to help you learn about different cultures or to
incorporate everyone in the class Definitely stop telling their stories for us. Because allow the culture, We are shy to talk about ourselves. We were taught not to talk about ourselves. But if the instructor opened up by saying, Hey you know I actually moved here from Canada or like from Midwest, And how was it different from Seattle from where I’m from, and how I adjusted. It sets a tone and a theme, for the rest of the discussion. And then the student would be able to kind of lean on that and start talking about, Well, I was from HongKong and you know how different the culture and the language is. I noticed a lot of students don’t even
know where to start. Based on my own experience, Actually, I don’t have, I didn’t actually have a lot of access to engage with the local US students, Because most of my classmates here are not US students. I think I remember that class in MBA 545, I remember that we had a kind of like a Cultural Festival. So during the cultural festival. The so-called culture festival was bringing in foods from our tradition. You know cooking, which represents our traditions. So I think that’s a good start, for us to introduce where we come from and our habits and our traditions. So I think that may be a good point to start, to pick up a conversation with you know students from a variety of cultures. So there were moments for you were your classmates were afraid to speak up. How did the professor or instructor handle that? It says it’s similar to… I can read that, Better, yeah. Brian Carter asks, “similar to what Clark is saying have any of you participated in a form of Socratic seminar, Or discussion or an open-ended discussion facilitated by an instructor, but student-centered?.” I think that’s kind of a broad… Yeah. Why don’t we start with, Were there any moments you felt were classmates were afraid to speak up? And what do you feel that the instructor did well to help them through that? Yes, I remember once in our Marketing class, the instructor asked a question. And because the question is kind of hard and based on what we learned So maybe wait for it, students are kind of
afraid to speak out their answers. Like Kathy said to us, there’s no wrong answer, so yeah it’s not like math. [INAUDIBLE] So she encouraged us to speak what we think. I think based on my experience when my classmates are reluctant to respond, there are basically two reasons. One is that they are not confident about their language. So they are kind of, afraid of speaking in the wrong way. Or they fail to express themselves clearly you know. So that’s one reason, The other reason is that they are not
really familiar with the question. So they don’t know how to answer the
question. Sometimes the question comes from a textbook, They may have no access to that knowledge or to the reading. So I think that basically there are two reasons. One is the language thing, one is a content thing. So I think again maybe, I think give them some time to prepare, or yeah either in class or before the class. Or maybe you have a list of questions that you are going to do for this class. And then the students, if they have early access to those questions, they may be more prepared. Or you know at least the topics, not the exact questions, but the topics that they are going to discuss So they may have a better understanding of you know, what they are supposed to prepare. We got a comment to let students to write down notes ahead of time. Another way is, if you split them up into small groups, and have the group sort of talk it through and then report back out. So then the group is reporting back out. Rather than having to put an individual on the spot. Exactly. Does that make sense? So Brian asked the question about being student-centered rather than in instructor-centered. Which is sort of the, ‘flipped classroom’ idea, where there’s a lot more discussions. Have you had an experience with
anything, where you feel like the students were more centered in the discussion? And do you feel that helped with learning? I wouldn’t say for the entire class, But both of my classes are kinda balanced, ‘half and half’. [INAUDIBLE] My class is from 8 to 2 p.m., so it’s like
very long. And so we actually have a section where the instructor did the lecture, And also, periods of time have where the students take to talking and we do discussions. I find it’s really helpful when… Maybe to come back a little bit to the previous question. I find it extra helpful when the questions are clearly stated on the board. Because a lot of us have problems listening. And when the questions are too complex, and not broken down, well enough. If there’s a core part of the question, it would be helpful to break it down to four
bullet points under one question, and have it placed in the middle of the
class. So that as we work in groups or even individually, we can constantly go back to the question and be like, ‘oh yeah, okay’, so this is ‘1A,1B,1C’, But definitely, I feel I have experienced the student’s discussions. Where the instructor was just facilitating us
asking a question. Yeah. I think that’s about all the time for questions we have. We’ve got about another minute for your presentation. So is there any last-minute takeaways that you guys wanted to talk about, as we wrap up? Or do you have anything to say that didn’t get asked? Is there anything you want to say that didn’t get asked? If not, that’s ok. I think for me to wrap it up, I think it’s important to engage the students by having them do something fun. Like that example I did, There are other fun ways you can engage them. You mentioned even having food and being able to talk about culture. That’s another fun way. I think it’s also to be respectful, and to have them have ways to have something in writing, so they can understand. To have them being in a smaller group, so they’re not picked on. Or where they’re also… Where they end up feeling free, to be able to not feel like they’re wrong I think that that’s really important where
they get some kind of engagement. Other than math most learning isn’t
just right and wrong. So it’s, you need to have that critical thinking of having everybody discuss. So that was great, it’s great knowledge for me. I really appreciate everybody being here. And I think it’s always a good way to talk to
your students and ask them what they think works. Probably in a small group first, before everybody talks. That really helps, so thanks. All right, Thank You, Kathy and students. I’m gonna give you a virtual round of applause.

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