California Child Welfare Core Practice Model Overview

thanks for joining us for this webinar overview of the California child welfare Corps practice model I'm Melissa Connolly with Cal slack and I also have on the line today Sylvia to Puerto the deputy director of the Family and Children Services Division of the Human Services Agency for the City and County of San Francisco Sylvia I'm glad to have you Thank You Melissa the dough we're go ahead good to be here we're going to go through a brief presentation about the the practice model to give you an overview prior to participating in the November 19th and 20th convening to think about and talk about the organizational factors for implementing the practice model this webinar is intended to ground you in the basic components of the model that have been developed over the past couple of years through cwda so let's go ahead and get started okay so we wanted to provide you with kind of a just a brief background of how the model developed and the process that we went through so so in California the child welfare community has a long and respected history of creating and implementing very successful approaches to serving our children and our families and our child welfare system has provided a number of opportunities at both the state and local level for the development of innovative practices and initiative that were aimed at improving outcomes for children and families we noticed that there were a number of common elements amongst these initiatives but the number of the multiple emerging and established initiatives and practices impacted our ability to have a consistent statewide approach for our child welfare practice so the 58 child welfare directors across the state of California decided that we needed to really have a model and wanted to build a practice model that would encompass and support the existing work going on in the counties while giving us that consistent approach to the work that we do so the county welfare directors children's committee took on the task of building this model and it was really an effort that both the county welfare directors and chaough sorry county welfare Directors Association in combination with the children's committee began working on and through research consultation monthly meetings statewide convenings and our practice model design team we put together the theoretical framework the values practice components and practice elements for the California child welfare Corps practice model which was with a focus of defining our practice in California we decided we needed to have a guiding vision and we wanted to make sure that we were all on the same page in that guiding vision and that is California's 58 counties embrace one practice model that guides their individual child welfare services programs by integrating the current successful practices that we are all doing across the state of California into a framework that supports the achievement of safety permanency and well-being for the families in the child welfare system across the state so our work really centered on building a model that is informed by and consistent with the existing and emerging initiatives that are currently in use in California if you look at this chart on the left are the existing and emerging initiatives that we see throughout our state the California partners for permanency the emerging continuum of care reform some of family-to-family still in existence parent partners quality parent and parenting initiative those are all things that are existing and emerging and so we looked at all of those our goal was to create a practice model that guides practice service delivery and decision-making and builds on the great work that already was taking place by integrating the key elements of the existing initiatives and proven practices through these elements that I mean through these initiatives that you see on the left so all of those different initiatives really informed our practice model and the model then will give meaning to the work currently in practice and improve accountability and outcomes for children and families and you'll see the common practice elements on the right-hand side workforce development and support safety permanency and well-being engagement inquiry and exploration self-advocacy advocacy teaming shared commitment and accountability and what's important about this is I think all of the the elements that we see starting from safety and permanency and going clockwise are important but the the workforce development and support was something we believed that needed to be looked at as well how does the organization support the work that needs to be done in child welfare so our stakeholder engagement was really important and critical the model was built on the work that was done with stakeholder groups across the state to develop the cap initiative as well as the family-to-family initiative and others we involved youth those initiatives and and our work on the practice model involved youth parents caregivers tribes communities unity university partners providers we really reached out to everyone we could to get feedback and input on the development of the practice model now Melissa will begin the discussion of the model by looking at the theoretical framework that frames the practice model thanks Sylvia thanks for giving us that background information and information about how we got to where we are with the practice model so far I'm going to talk a little bit about the theoretical framework and then I think we'll go back and forth a little bit to talk about some of the other aspects of the model but first let me just cover what the typical components are of any practice model and this is what we'll be explaining in the next few minutes and there's after we explain it I'll give so I'll show you where you can find more information about each of these on the calloc website because we do have a lot of historical documentation of of how we got to where we are with each of these elements so the practice model typically includes these five elements a theoretical framework that explains why we think our model will help values and principles that ground our work in a shared belief system casework components that identify what we do in our work practice elements that define key practices we use in our work and practice behaviors that describe how social workers will use the model in their interactions with families children youth caregivers parents communities and tribes so over the next few slides Sylvia and I are going to say a little bit more about each of these pieces of the model and I'll start by talking about the theoretical framework we have to first thank dr. Anita Barbie from Kentucky for her expert consultation and assistance on this aspect of the model our theoretical framework is an organized set of explanatory principles that help us ground our understanding of our work and guided us in the selection of the values and principles and practice behaviors that follow we need this theoretical framework because our work involves preventing future abuse and neglect so in order to do this we have to try to understand what leads to the problem of child maltreatment what predictable processes are involved in child maltreatment how can our practice prevent the problem or process from starting or how can we intervene once the problem has arisen how can we ensure our child welfare system can effectively sustain ongoing treatment and prevent future problems so these are the questions that the theoretical framework is intended to answer and in walking us through the theories that might apply to this kind of work and deciding what fit best for California doctor Barbie and the design team ended up with a few different buckets we call them they're represented here in these boxes of theories so we start with our orienting theories in bio developmental T and we landed on some theories that for California practice explain what leads to the problem of maltreatment these help set the orientation toward clients or families and the work with families in the child welfare system so these just help us understand that parenting is difficult that abuse and neglect may occur at may be more likely to occur in different stages of development for children that that all families face challenges that historical trauma impacts the the parenting that children receive those kinds of theories are included in the bio developmental bucket in the intervention series these help us set an understanding of the process leading to mouth treatment and specify what needs to change in order for maltreatment to end and safety to be ensured and then finally the organizational theories and these are the theories that we're going to be talking about much more at the convening on the 19th and 20th these helped us understand how our system will support and sustain the practice model I do I will once we're done with this presentation we'll take you to a web page where you can find some documents that outline the theoretical framework much more eloquently than I just described it so I hope you'll take a look at those okay and so we wanted to be able to adhere to the model that a Melissa showed you earlier of the real a real robust practice core practice model development process and so the values and the principles were developed by the design team subcommittee but based on the that was completed at a convening in the summer of 2013 and that convening was attended by child welfare directors across the state of California Regional Training Academy directors and some additional participants that were community community providers as well that helped us to begin to work on the development of values and principles and the work included looking at the values identified in other efforts in California such as cap and kDa so that we could ensure that our child welfare core practice model was congruent with the other practices and wooda compass other practices in the state of California and the values and the principles have clear links to the identified theoretical framework so and what we wanted to make sure folks know is that our values really provide an expression of an ideal or optimal state of being so these were the values that we identified certainly safety partnership permanency well-being but as you can see their professional competency growth and change cultural responsiveness respectful engagement this is what we believe our values are across the state of California and for each value we have a further statement or a supporting principle for that value for example in the support of the well-being value we say children youth and young adults are supported to achieve their full developmental potential we work to help families function at their best and we offer effective assessment based services and support that address well-being so that further statement really does articulate what that value expresses for us in our practice model and when then we use we believe statements to really convey our values and principles for example the for our well-being value we believe participating culturally relevant effective assessment based services can help children youth and families achieve their goals and be their best so that statement supports the value of our core practice model in a we believe statement this is what we believe to be true then we went on to look at what are the casework components or what is it that we actually do in child welfare this is this is the work that we do with families we begin with engagement actually sorry we begin with prevention and our communities begin with prevention and then we move to engagement assessment planning and service delivery monitoring adapting and transitions and as you can see it's a circle it's cyclical it's a cyclical process that we're constantly doing we're constantly working on our engagement we're constantly assessing we're constantly planning and providing services and monitoring and adapting and helping families transition and internal to that process you see the different aspects internally the different elements of engagement inquiry and exploration the workforce development and support the accountability the teaming and advocacy so this really reaches a more concrete level within the practice model in which we define exactly what it is we do and their broad categories that describe what we do in our work with the families the theories and the values we discussed inform how we do these tasks but you'll see that it's expressed more clearly in the next slide when we talk about practice elements these components may be familiar to you because they're also identified in the kDa core practice model and many of them are identified in cap as well it's important to remember that the casework components are not linear but represent the ongoing social work social workers and families and as I said earlier kind of a cycle so the practice elements are really how we do our work and that's what was internal to the circle you saw on the previous slide so the what the what the practice elements really do is embody the values and an act an act it's theoretical basis at the practice level they link the models values and principles to the core aspects of practice that are essential to the models success so the practice elements in the California child welfare court practice model are the broad actions we take to promote safety permanency and well-being for all children and youth we address safety permanency health education spiritual and other family and youth needs through engagement through inquiry and exploration ongoing partnerships with our families with our youth with their communities and with tribe for each of these elements we identify how we do the work and the how is informed by our theoretical framework and our values for example within the teaming element we include we facilitate dialogue with families and their teams to ensure that we understand their point of view we collaborate with youth families and their teams in assessment decision-making and planning so as with the case work component it's important to remember that the practice elements are not linear but represent a description of how we practice in every interaction as we work with families melissa is now going to discuss and describe or define the practice behaviors thank Sylvia so in order to function effectively and collaboratively and build on the theories values and principles components and elements that we've talked about so far our system needs to have clearly defined practices and expectations expectations and these are what we call the practice behaviors in the model these practice behaviors tell social workers and families exactly what the work of the social worker should include there are a lot of benefits of having well-defined practice behaviors within the system on a macro level we know what practice looks like so we can create coordinated efforts with other systems we can measure fidelity and effectiveness and we can have guidance for our training system practice behaviors also have some micro benefits by giving social workers on the ground a clear idea of how to do their job they provide Direction about what they need to do in a specific situation and allow them to have training that can kick in and provide reminders about the the way practice is conducted in California so within our model we identified some key practice behaviors that support the theories values and principles components and elements that we just talked about and we have in this presentation the kind of headline behaviors 13 headline behaviors that I'll go over with you but in order to get to the level of providing direction about how to practice for each of these numbered behaviors we have additional bullets that go underneath it that help people understand how to to do that behavior and I'll show you where you can read about those on the Cal silic website in a few minutes but just so you can get an idea of what the kind of headline behaviors are we have we have them listed on the slides for you so it's important to be open honest clear and respectful and communication it's important to be accountable it's important to listen to children youth young adults and families and demonstrate that you can are about their thoughts and experiences it's important to demonstrate an interest in connecting with the family it is important to identify and engage family members and others who are important to the child youth young adult and family to support the families capacity to advocate for themselves to always be engaging in initial and ongoing safety assessment risk assessment and permanency planning to work with the family to build a supportive team that can help them while they're involved with the child welfare system and help them after the child welfare system exits from the situation to facilitate a team process and engage the team in planning and decision-making so it's important not just to build the team but to help the team work to work with the team to address the evolving needs of the family to work collaboratively with community partners to create better ways for children youth young adults and families to access services it's important to work with the family and their team to build a plan that will focus on changing behaviors that the behaviors that led to the circumstances that brought the family to the attention of the agency in the first place and to assist with safety trauma healing and permanency it's important to work with the family to prepare for change in advance so transition planning and to provide tools for managing placement changes social worker changes and other significant transitions so those are the top lines practice behaviors that we identified and before we close I'm just going to step out of the webinar box and go to my desktop so Sylvia help me make sure that this is working for the people who will be watching this later I want to show where some important practice model documentation and more information is can you see my screen Sylvia as I can okay good so this is the Cal spec website and it's the child welfare core practice model page it's easiest to get to by googling Cal slack and California child welfare core practice model this document is an overview and it basically includes everything that Sylvia and I just talked about but it says it's a little more in a little more detail so for example Sylvia talked about the values and mentioned that we have we believe statements these are the we believe statements here in this overview we talked a little bit about the case where components they're listed here for you the practice elements how we do what we do and then the practice behaviors this document also only lists those top-line behaviors that I had just mentioned so in a minute I'll show you another document that gives them more detailed practice behaviors but I would encourage you to take a look at this resource on the website as well as this resource which is the more detailed practice behaviors document so this document gives not only those headline behaviors like be open honest clear and respectful in your communication and be accountable but it also includes the directive specific actions that social workers are asked to take so for example show deference to tribal leadership and their titles in in written and verbal communication ask people how they prefer to be addressed and address individuals by the name or title or pronouns they request and do that in person and in written communication be accountable so model accountability and Trust by doing what you say you're going to do return calls within 24 business hours beyond time be aware of and take responsibility for your own biases missteps and mistakes and we have these divided up into some sort of foundational behaviors that cross all types of activities engagement behaviors assessment behaviors teaming behaviors service planning and delivery behaviors and transition behaviors so this links back to our practice elements you might remember Sylvia mentioned in the practice elements that we had a practice element to facilitate dialogue with families and their teams to ensure that we understand their point of view well these teaming behaviors give social workers some actual steps to take to achieve that practice element I also will take you to some additional background information that if you wanted to for read more about the theoretical framework for example we have a few handouts here that delve into more specifics about the theories that we selected for the practice model so I would encourage you to look for these stakeholder materials on the website as well to learn more about those aspects of the model so let's see I'm going to go back to our PowerPoint now and move on to the next slide so this was a very brief overview of the core practice model that melissa was able to show you on the Cal silic website a number of resources that you could utilize to review the development of the core practice model in its entirety and what we're looking for is for you to bring your ideas we want to know so we were able to develop a core practice model that developed you know identified the values and the Sybil's and the practice behaviors which are the actual behaviors that we expect to see in line social workers when they're practicing with families one of the things that we know is important to the success of a social workers practice of families is an organizational culture and climate that supports the social workers ability to practice in that way and so what our convening is on November 19th and 20th is to focus on those organizational elements those organizational factors that are necessary in order for the organization to really support the quality practice that we're striving for with the implementation of the California core practice model so reviewing the information that Melissa referred you to and the Cal silic website will really help ground you in the work that's been done and prepare you for the next step and so we really want your ideas for supporting the implementation of the core practice model what we're going to be working to identify are the organizational factors necessary to create the environment for implementation the resources that are necessary to support the counties and the organization in the implementation of the core practice model and then we're going to be looking for counties to pilot the implementation of the core practice model so we're really encouraging people to think about implementation bring your ideas with you to the convening November 19th and 20th and Long Beach Thank You Silvia and thanks everybody for watching this webinar and we look forward to seeing you at the convening

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