Basic Skills for Computer Jobs – What you should know about IT Basics



today we are discussing basic computer skills that you should learn stay tuned hey everyone this is Zach with PC simplest and we're back today and I'm on a little trip here I'm in a hotel anyway we're talking basic computer skills that you should learn when you want to get an IT a YouTube user asked me the following she wants to know what basic computer skills do you need to know when you want to get an IT so we could start off at the simplest point and we'll kind of work our way down to maybe more complex things that you should have a general idea on what to know and the basic thing that I think everybody should know when getting in IT because it's so widely used is definitely any Microsoft product that's out there you know you're definitely you have to learn everything you can about Windows and office office is a big one everybody uses office everybody uses Microsoft Outlook for their email or Word and Excel and if you're just getting an IT those are some things that you're going to want to learn because you'll get asked a lot of questions about different Excel things or word things and etc etc so definitely just you know check out office in general Microsoft Office in general and look up and see everything you can find on that because that's a big one that you'll want to learn for sure and next down this line they're going to go to one that's maybe not so widely used anymore I still use it all the time beat but um command prompt and what does command prompt if you go to the Start menu and you click on run or you just go to the Start menu and you just type CMD that's charlie Mary Daniel and you could enter it's going to take you to a command prompt and it's a black window with white text on it and you are going to be able to send commands through this that will do different things for you and one of the big things that the command prompt can do for you is you can ping things and what is pinging things pinging things is you can say you could type in P ing and then you could type the name of a computer or an IP address and it's going to relay whether that computer is basically connect – your internet or not right is it there's an online or not so I use this all the time when people are restarting their computers when I'm on the phone with them say hey can you reboot your computer so we can you know fix this issue because rebooting fixes everything right yeah anyway so you send out a ping and you can do ping 10.22 30.2 whatever it is right and then you can do space – T as in Tom and you hit enter and it'll send a continuous ping to that computer so it'll just keep pinging this computer over and over again so you can start it before they restart their computer and shows okay you're getting reply from it and then when that computers off and restarting you'll get no reply but then once it comes back up you'll start getting that ping again and that's just very useful it's a very useful thing to do I mean you should definitely learn to do that because you'll want to know whether you're able to connect to a computer or not because hey maybe it's not on the network so you get that to where people call hey can't get on the network what's the problem well you can ping their computer real quick and see if it is truly getting an internet connection or not so learn that one command prompt does a lot of crazy things you can write batch scripting with command prompt where you can run different programs as a minister ater you know there's a there's a few different things I guess that you can use with it but it's just something basic that you should learn and you should know about because it is one of the older things but it's definitely something that's still used today and why isn't it used as much today PowerShell that's probably out of this whole entire video I would say please learn PowerShell learn PowerShell take the time out of your day and learn PowerShell learn everything that you can about PowerShell because it is a huge tool it will literally save you tons of time doing the most basic things or complicated things or whatever but learn that because PowerShell is really going to be a huge huge product or whatever you want to call it going forward in IT you know PowerShell will basically let you manage your Active Directory manage your exchange and you can run different scripts that will do different things and then I know that's really what will it do well it does a lot it does more than I could even tell you what it does because I still don't know everything about PowerShell that I should but you can for instance like the first thing that I ever did was PowerShell with PowerShell and I read on it and you know I obviously copied and pasted a few things of course because I wanted to really get this done was I created a mass user list and I basically would did used Active Directory and I created about 100 user accounts based off of an excel sheet so in Active Directory you type in this you know your code there whatever you want to call it and you you launch it and it will pull all of these user names passwords you know all the information from an excel sheet and import it into your Active Directory and that's amazing you know do you if you've ever created an accountant after your Active Directory you know that it could take you know maybe upwards of thirty seconds or so whatever you know it just just as an example it could take 30 seconds right so you basically wrote a script that created 100 user accounts in 30 seconds and you can't beat that you can't go wrong with that so there's one example of how PowerShell is huge it's a powerful tool so learn PowerShell for sure please the next thing that we should probably learn is Active Directory and Active Directory is of course in Windows environments and nowadays I would say Windows environments are one of the biggest obviously it's always has been and always will be so learn Active Directory Active Directory handles your user account that handles your groups like different groups have different rights things like that any time you create a new user you're going to be an Active Directory or PowerShell and that's something that you're going to want to learn you're going to learn how these group works you're going to want to learn how membership works you know there's a lot of different utilizations of Ector Active Directory that you can you know go about and you're creating different OU's which is an organizational unit and you'll learn that different OU's do different things and have different rights and you know different oh you will do something different and that kind of takes into group policy so what is group policy group policy is another Microsoft tool that really helps you dive deep into different rights and different things that you can receive so you can use group policy for printers different no use will receive different printers you can use group policy for your shortcuts on desktop so one oh you can have you know 100 desktop icon and the other oh you will have like one I have please don't use a hundred desktop icons because that's terrible anyway group policy really helps you hunker down and really manage your environment from your desk basically you know you you're not creating the separate images and back in a day that's kind of how you did things you created separate images and you had all these different you know icons and programs installed on one image for one area of your environment and then you know you have the same thing for a different area right well group policy can help you manage this from your desk and it's it's a huge tool it's great it's fantastic it works very very well and I love it it's great thing to learn and that's another hey basic you should learn this definitely learn this learn group policy um also what these two you're definitely gonna want to learn exchange I should touched on that with Active Directory and all that but exchange is your email management you know system from Microsoft again and basically what you're going to want to learn in exchange is how to manage you know different other people's email boxes other people's calendars privileges you know their size of their mailbox giving rights to different mailboxes or calendars or stuff like that so learn exchange that's another big one for sure with a group policy there's DHCP you may it's you know more of a I guess you would call it kind of a networking type of thing but there's a lot of basic things you can learn in DHCP with you know creating different you know reservations for different devices and things like that so not my environment right now we use like daemul label printer and we have these jet directs that we have to basically take my MAC address from that throw it into DHCP create a reservation for it so our network can see this you know jet direct and you can prep from all these things and probably sounds confusing to you and I'm not going to explain it very well but just learn DHCP just you don't do a quick youtube search for DHCP basics and you're basically that's all you want to know you want to know the basics because when you get into an environment more than likely somebody's going to teach you how they do things there because everywhere they do things differently so just be aware of that just learn DHCP because it's really good to know the next basic thing you should probably learn I would say now maybe some DNS things just understand what DNS is what DNS does and maybe you'll dive into that at some point again YouTube search for DNS basics and you'll get a wide variety of things to learn and I'm going to say this is probably the end of this video and I'm sure there's going to be a part two to this because let's dive into maybe more medium things that you should probably learn you know getting an IT these are definitely I would say the basics because you really just want to learn the basics obviously all these things that I've went over if anything that you're going to really take more than basic I would say PowerShell learn as much PowerShell as you can but everything that I else everything else that I went over office command prompt Active Directory exchange group policy DHCP DNS learn the basics of those learn how they function learn how they work learn why they were or why people use them and you'll just have a nice little grasp of what these things do and why you should learn them any environment you get to get into is going to be different but if you learn these basic things before you get into an environment at least you'll have that knowledge in your head of how they kind of work and what they will do for you so hope you like this video I hope I answered your question a little bit if you have any more questions please feel free to leave a comment below I'm happy to get back to you and try to answer anything I possibly can for you thank you so much for watching please give me a like and if you haven't subscribed please subscribe I have a preach it and take care thank you

38 thoughts on “Basic Skills for Computer Jobs – What you should know about IT Basics”

  1. Hi Zach! This is a great YouTube Channel, well paced and thorough. Q: If you could pick 9 (timed) questions to test for an IT support position candidate, what would they be? I’ve taken the test before, just flunked it b/c I ran out of time. I think the first question was how to ping using cmd prompt. This is my 2nd chance in 2 years…

  2. Check if the economy is headed off the cliff… ( 2001, 2008, ???) cause that makes the biggest difference in your life.

  3. It's good for the future to have a base knowledge on other OS', most companies have usually Macs as well as Windows PCs and sometimes you might find a Linux machine as well. You don't need to know how to code a complex piece of software in Linux or know everything about Apple but having a base knowledge helps. Other than that, just get to know what's in your potential workplace, like printers and possibly something like potential monitors or projectors and get to know them inside out/how to fix them! Other than that good video!

  4. My freshman year I started learning basic web code like HTML, CSS, and php, and gradually moved up to more advanced C and C++. I have Cybrary.it certificates for CompTIA IT Fundamentals, Network +, and a cert in Cryptography. I plan to keep adding to the list. When I first started on Cybrary, I read it was possible to get a job in CyberSecurity without applying to college if you have the right stuff. I plan to test and acquire official certification in every field I have proficient knowledge of before I go job hunting. I graduate High school next year, so I wanted to know if bothering interviewers directly out of high school is reasonable to someone like yourself who is in the field. I want to learn on the job but I want to skip starter positions like helpdesk etc… I want to be a Penetration Tester and I am actively learning for it. Does this sound reasonable or is it asking too much? Also sorry for making you read all of this. :^)

  5. I have a virus that has control on my operating system. can you help me get rid of it. should i get another ip address and change my network service.

  6. Whatever you decide to do, technology will only become an increasingly important part of our world, and computer & technology experts will be the ones leading …

  7. Thanks… This was very helpful on 'what to learn/recap' checklist. I wish someone told me this kind of stuff while I was at college, holy moly.

    Education system is so messed up that when we mostly study, pass the exam, we forget most if not all about it due to the fact there is little to no practice, college or home use to it…

    Five years down the road you figure out that you actually need some basic things that you forgot, yikes.

  8. dude is an idiot…CMD learn a little….but POWERSHELL….learn that it's big…..moron….it's pretty much the same thing as CMD….LMFAO

  9. Does that mean we should get a windows as opposed to mac to start out? And also to use starting as a IT student in college

  10. Thank you for this! I got a job and told them I'm prepared to teach myself whatever isn't covered in our 5 weeks of training. I will be tech support at a call center and I am SO nervous I can't figure it out. When I said I had basic trouble shooting skills I dind't realize I had NO clue… compared to what I need to know. This list will be my starting point.

  11. how do u get active directory for windows 7 when there aint no options in .cpl – program & features – turn windows features on/off

  12. Great video. As a newbie I am kind of lost to some terms you mentioned but I know it will alright if I start some initiations. Thank you

  13. Every frigging IT guy I hire is fatally flawed for some reason:
    here's my last 4 guys, all fired by me, with names changed
    Paul: almost always willing to handle emergencies, except when he's drunk. But when he's not drunk he sweats profusely and his hands shake like a mother. Memory like a sieve. Good thing was: he forgot to send us a bill half the time.
    Jim: weird, scary guy,..never takes off his sun glasses, and stares at the floor when you're talking with him. Talks a million words a minute, the front desk thinks he's on coke or meth. Only wanted to be paid in cash, refused to fill out a W9 so our CPA said to can him, and I did.
    Solution Guy: charges 150 bucks for a 5 minute online session to change a password on a terminal. We're scared to call him, he bills like he's Bill Gates or something. Comes in with a slobbering service dog which we're not allowed to pet or even look at.
    Asian Guy: every project elicits a head-scratching "I don't know….I'll try…" Postpones everything, never calls back, impossible to get a hold of.
    —all the above is why I've finally decided to learn how to manage my own network; I just can't find a NORMAL IT person!

  14. This video is awesome. I just need the Linux version. I'm a self-taught older dude, just started using Linux (don't know very much yet) and would love to find an entry level job doing something, anything with it.

  15. I have come across a lot many people who don't even know how to see the IP address of their own PC. Could u plz make a video on what are the basic things(extremely basic) one should learn about computers?

  16. Going on 10 years in IT, this is roughly how my path has gone thus far:
    1. Hardware/break-fix/bench tech (started at a MSP – super tough, but I'd recommend it as I learned like 5 years worth of stuff in about 2)
    2. Windows and Helpdesk (got into the Software Industry – huge advantage to this! Work in an industry that values IT!)
    3. Networking and Windows SysAdmin (started taking CompSci classes here)
    4. Linux & scripting (Bash, Python and PowerShell)
    5. Cloud Ops (where I am now)

    IT is a wonderful field with TONS of opportunity! Do what you love and (most importantly) *never stop learning*!!

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